Shipping Policy
Free & Flat-Rate Shipping
- Free shipping on contiguous U.S. orders $75+
- $5.95 flat rate shipping on U.S. orders under $175
Same-Day Shipping
- Orders placed before 12 PM CT ship the same business day (Mon–Fri)
- Orders placed after 12 PM CT or on weekends ship the next business day
Personalized Items
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Personalized items ship separately due to a different fulfillment process. This may result in additional courier delivery fees.
- Allow up to 14 business days for personalization completion.
Shipping Times
- U.S., Mexico & Canada: typically 2–6 business days
- International: usually 10–14 business days, though delays may occur due to customs or weather conditions
Tracking Information
- You’ll receive a tracking number via email once your order ships.
- Please allow 24–72 hours for tracking updates.
- Didn’t receive your tracking email? Check your spam folder or contact us at support@vaultedcollection.com.
Couriers
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We ship with USPS, FedEx, UPS, and DHL.
Shipping Locations
- We ship worldwide, except to regions where couriers do not deliver.
- Customers are responsible for tariffs, duties, import taxes, and any UPS brokerage fees on international shipments.
International Shipping Rates
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Rates are calculated in real time based on courier pricing, package weight, and dimensions.